Advenue_Display/FAQs

Advertiser FAQ'S

Let us help you set yourself apart from the competition! We have gathered answers to some
of the questions most frequently raised and organized them below to assist you. Please
don't hesitate to contact us if you have any further questions.

1. What do you need to begin my ad design?

First, we'll need

the

copy you'd like to feature in your ad. This could include

the name

of the business and any slogans,

as well as

contact information such

as a

phone

number, address or website, a list of services and/or business

description.

If you have

images you want included, these should be in the

highest resolution available for the

highest quality ad.

2. How long will my ad be displayed?

Your ad will be displayed for

year

after

its

installation date.

3. Will I see a proof of my ad and an opportunity to make changes before it
goes up?

Yes!

We will email a

soft proof

(

a low resolution pdf or jpeg image of your print

ready

artwork

) to you

for your approval

during the design

process. We ask

that you

carefully

confirm that all the information is correct,

and if no changes

are made this

will

be the final product. Once the ad is

approved Ad

enue

cannot be held

responsible

there is a

misprint.

4. May I supply my own ad?

Yes! Pre-designed digital ads and graphics are welcome. However, we may

have to

resize your ad to fit our specific ad dimensions. If you are interested in

placing a pre-

existing ad design please contact us and we will send you a list

of acceptable digital

file types.

5. Do you charge for updating addresses or phone numbers? What if I need to add
or alter a photograph or copy after the ad has been put up for display?

Of course, t

here is no charge for address and phone number alterations.

There

may

be a

fee for altering the design layout

adds or changes

photographs or copy other

than the phone and address.

Please contact us

alter

your ad after it has been